1bet jili Privacy Policy
When you use the 1bet jili platform, your personal information is an important responsibility for us. This policy explains what information we collect, why we collect it, and how we keep it secure.
Introduction and Scope
This privacy policy applies to all services and activities of the 1bet jili platform. It comes into effect when you visit our website, open an account, play games, or carry out any transaction.
By using our platform, you are considered to have accepted the terms of this privacy policy. Reading our Terms and Conditions alongside this policy will be helpful, as both documents together define your rights and responsibilities.
1bet jili reserves the right to amend this policy at any time. For any significant changes, we will post a notice on the platform and the update date will be shown above. Continued use of the platform after any changes will be considered acceptance of the revised policy.
What Information We Collect
1bet jili collects and stores various types of user information in order to provide its services. This information comes from three main sources.
Information you provide
During account registration and platform use, the information you provide directly includes:
- Full name and date of birth
- Mobile number and email address
- Password (stored in encrypted form — never in plain text)
- National ID or passport number (for identity verification)
- bKash, Nagad, Rocket, or bank account details (for processing transactions)
- Messages and information provided when contacting support
Automatically collected information
When you use our platform, certain information is recorded automatically:
- IP address and device type
- Browser version and operating system
- Time, duration, and sequence of page visits
- Game session data — which games were played, bet amounts, and results
- Cookie and session data (details in Section 8)
Information received from third parties
In some cases, information may also be received from trusted third parties, such as:
- Transaction confirmations from payment processors
- Information received from identity verification agencies
- Signals from fraud-prevention and security services
How Information Is Used
1bet jili uses collected information only for legitimate and specific purposes. The main purposes are summarised in the table below:
| Purpose | Description |
|---|---|
| Account management | Handling registration, login, password recovery, and account security. |
| Transaction processing | Completing deposits and withdrawals, verifying payment methods. |
| Identity verification | Confirming account ownership and preventing fraud. |
| Service improvement | Analysing user experience to improve the platform. |
| Customer support | Assisting the support team and resolving complaints. |
| Responsible Gaming | Monitoring gaming behaviour and issuing alerts where necessary. |
| Security and protection | Detecting suspicious activity and preventing money laundering and fraud. |
| Promotions and offers | Communicating about bonuses, promotions, and updates (for users who have given consent). |
We will never use your information for any purpose not stated in this policy or for which your consent has not been obtained.
Sharing Information with Third Parties
1bet jili does not sell your personal information. However, certain information may be shared with the following categories of partners as required to provide services:
Payment service providers
Necessary information is shared with the relevant payment gateway authorities to process transactions via bKash, Nagad, Rocket, and bank transfers. These organisations follow their own security protocols.
Identity and security verification agencies
Limited information is exchanged with identity verification and fraud-prevention agencies for account verification. This process is carried out in the interest of the security of all platform users.
Technology and infrastructure partners
Information is processed under contractual arrangements with technology service providers engaged for server hosting, data analysis, and platform maintenance. All such partners are legally bound to maintain confidentiality.
Legal obligations
Information may be disclosed in response to a court order, a lawful request from a law enforcement authority, or a national security requirement. In such situations, we will provide only the minimum information legally required.
Data Security Measures
1bet jili maintains multiple technical and procedural layers to protect user information. The main security measures are listed below:
- SSL/TLS encryption: All data transfers on the platform are encrypted using SSL technology, which prevents third-party access during transmission.
- Password hashing: Your password is never stored in plain text — it is kept secure using industry-standard hashing methods.
- Access controls: Only authorised staff can access limited data, and only when there is a specific need.
- Security monitoring: A continuous monitoring system is in place to automatically detect suspicious logins and unusual activity.
- Regular audits: Systems are reviewed on a regular basis to ensure security measures remain effective.
- Backup and recovery: Data is backed up securely and there are measures in place for quick recovery in the event of any technical issue.
Please note — no method of data transmission or storage over the internet can be claimed to be 100% secure. We take every precaution, but users must also take responsibility for keeping their account login details confidential.
Data Retention Period
1bet jili retains your personal information for as long as your account remains active and services continue to be provided. Even after an account is closed, information may be retained for a specified period for the following reasons:
- Financial transaction records — for the period required by law.
- Identity verification documents — in accordance with applicable regulations.
- Until any active legal case or dispute is resolved.
- As part of fraud-prevention measures.
Once the specified period ends, information is securely deleted or anonymised so that it is no longer possible to identify any individual.
Your Rights and Controls
Every user registered with 1bet jili has the following rights regarding their own information:
Right to access information
You can find out what information we hold about you. Contact support and full details will be provided after verification.
Right to correct information
If your profile contains incorrect or outdated information, you can request a correction.
Withdrawal from marketing
If you do not wish to receive promotional messages, you can withdraw your consent at any time. This will not affect other parts of the service.
Right to close your account
You can close your account if you wish. However, certain records will need to be retained for a specified period for legal reasons.
To exercise these rights or to get help with responsible gaming matters, you can visit our Responsible Gaming page, which provides full details on steps you can take to protect yourself.
Cookies and Tracking Technologies
The 1bet jili platform uses cookies and similar technologies. Cookies are small text files stored on your device that recognise you on subsequent visits.
Essential cookies
These cookies are necessary for maintaining login sessions, security verification, and core platform operations. The platform will not function properly without them.
Functional cookies
These cookies are used to remember your preferred language, display settings, and other customisations, saving you the trouble of setting them up each time.
Analytical cookies
These cookies are used to understand which sections of the platform are used most. This information is analysed without identifying any individual.
You can control or disable cookies from your browser settings. However, disabling certain cookies may limit some features of the platform.
Protection of Minors' Information
All casino and betting activities on 1bet jili are strictly for individuals aged 21+. We do not knowingly provide services to anyone under 21 years of age.
Age is verified at the time of registration. If a user opens an account using false information and is later found to be a minor, that account will be closed immediately and all associated data will be deleted.
Information from minors is never knowingly collected. If you have any concerns about this, please contact our support team.
International Transfer of Information
For platform operations, information may in some cases be processed on servers located outside Bangladesh. In such cases, we ensure that:
- Appropriate safeguards are maintained during the transfer of information.
- Third-party service providers are contractually bound to protect confidentiality.
- Applicable laws and regulations of Bangladesh are complied with.
Our Response to a Data Breach
If there is any reason to believe that the security of user information has been compromised, 1bet jili will take the following steps:
- Quickly identifying the incident, starting an investigation, and securing systems to prevent further damage.
- Notifying affected users whose information has been compromised as soon as possible.
- Informing the relevant authorities within the required timeframe in accordance with applicable law.
- Analysing the cause of the incident and taking steps to prevent it from happening again in the future.
If you believe your account or information has been put at risk in any way, please contact our 24/7 live chat or email support immediately.
Policy Changes and Updates
1bet jili may revise this privacy policy from time to time. Depending on the extent of the changes, we will:
- For minor changes: The update date at the top of the page will be revised.
- For major changes: A clear notice will be posted on the platform and you may be informed by email.
Continuing to use the service after changes have been made will be considered acceptance of the revised policy. It is therefore recommended that you review this page regularly. For questions about general use of our platform, the FAQ section will be helpful.
Contact on Privacy
If you have any questions, concerns, or complaints about this privacy policy, our support team is always ready to help. We provide assistance in both Bengali and English.
Support Contact
To learn more about our platform and company, read the About Us page.